Patient Tech Support for Seniors in Wallingford, CT

Expert computer help, smartphone setup, and IT services designed for seniors and families throughout New Haven County

⭐ 5-Star Rated
βœ“ Same-Day Available
πŸ’° $45/Hour
🏠 In-Home Service

Our Tech Support Services

Comprehensive technology assistance tailored to your needs

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Computer Help

Expert assistance with Windows PCs, Macs, and Chromebooks. We handle everything from basic setup to troubleshooting complex issues.

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Smartphone Setup

Complete iPhone and Android setup including contact transfer, email configuration, and app installation. We make your new phone easy to use.

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Printer Installation

Hassle-free printer setup and troubleshooting for all brands. Get your printer working wirelessly with all your devices.

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Video Calling Training

Learn to use Zoom, FaceTime, Skype, and Google Meet. Stay connected with family and friends through easy video calls.

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Email & Internet

Email setup, password recovery, and internet connection help. We make staying in touch simple and secure.

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Smart Home Devices

Setup and training for smart TVs, streaming devices, voice assistants, and home security systems.

Why Choose SilverTech Assist?

What makes our tech support different

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Patient & Kind

We take the time to explain everything in plain English, never rushing or using confusing jargon.

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Senior-Focused

Specialized in helping seniors feel confident and independent with technology.

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In-Home Service

We come to you throughout Wallingford and New Haven County for convenient, comfortable support.

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Same-Day Available

Need help today? We offer same-day appointments whenever possible.

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Transparent Pricing

Simple $45/hour rate with no hidden fees or surprise charges.

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Locally Trusted

5-star rated by families throughout Connecticut. Your neighbors trust us.

What Our Clients Say

Real reviews from real people in our community

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"I finally understand how to use Zoom to talk to my grandkids."

β€” James, 93 Westbrook

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"Dan came over to assist with a computer issue and left having fully optimized my computer speed as well. Very pleased customer!"

β€” Robert, 77 North Haven

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β€œNo pressure, no confusion, just honest help.”

β€” Tony, 80 Wallingford

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"Dan is kind and patient when assisting me with my laptop issues!"

β€” Jan, 65 Madison

Frequently Asked Questions

How much do your tech support services cost?

Our standard rate is $45 per hour for all tech support services. We provide transparent pricing with no hidden fees. Most common tasks like printer setup, email configuration, or smartphone assistance take 1-2 hours. We'll always give you an estimate upfront and keep you informed throughout the service.

What types of devices can you help with?

We support all consumer technology including Windows PCs, Macs, Chromebooks, iPhones, Android phones, iPads, tablets, printers (HP, Canon, Epson, Brother), Wi-Fi routers, smart TVs, streaming devices (Roku, Fire TV, Apple TV), voice assistants (Alexa, Google Home), and smart home devices. If it's technology-related, we can help.

Do you offer same-day appointments in Wallingford?

Yes! We offer same-day appointments whenever possible throughout Wallingford and New Haven County. Call us at (203) 514-2151 or check our Calendly calendar for current availability. We understand technology issues can be urgent, especially for seniors staying connected with family.

Can you teach seniors how to use Zoom and video calling?

Absolutely! We specialize in teaching seniors how to use Zoom, FaceTime, Skype, Google Meet, WhatsApp, and Facebook Messenger video calling. Our patient, step-by-step instruction is designed specifically for seniors until you feel completely comfortable connecting with family and friends online.

Do you help with smartphone setup?

Yes! We provide complete smartphone setup for both iPhone and Android devices. This includes transferring contacts from your old phone, setting up email accounts, installing essential apps, configuring settings for easy use, teaching you how to use your phone, setting up voicemail, connecting to Wi-Fi, and adjusting text size and accessibility features.

What is your service area?

We serve all of New Haven County with our headquarters in Wallingford. Our typical service area covers a 20-mile radius including New Haven, North Haven, Hamden, Meriden, Cheshire, Durham, Madison, Guilford, Branford, East Haven, West Haven, Milford, and surrounding communities. Contact us at (203) 514-2151 to confirm availability in your specific location.

Ready for Patient, Professional Tech Support?

Let's solve your technology challenges together. Same-day appointments available in Wallingford and New Haven County.