Recover Useful Materials
Electronics contain materials that can be separated and returned to productive use instead of being discarded with mixed household waste.
SilverTech Assist LLC provides free pickup of eligible household electronics in select local towns. Collected devices are transported for responsible recycling. Customers should back up important information, sign out of accounts, remove removable memory cards, and discuss data-erasure needs before pickup.
Free Pickup in Five Towns • Data-Safety Options • Local, Direct Communication
Computers, phones, printers, network equipment, batteries, and accessories contain metals, plastics, circuit boards, and other components that require more careful handling than ordinary household waste. Recycling helps recover usable materials, reduces unnecessary disposal, and keeps outdated equipment from piling up in closets, basements, offices, and garages.
SilverTech Assist does not dismantle or process collected electronics and does not represent itself as a Connecticut DEEP-approved Covered Electronic Recycler. Items are transported intact for responsible recycling. The receiving recycler will be identified on this page after a written delivery arrangement is confirmed.
Electronics contain materials that can be separated and returned to productive use instead of being discarded with mixed household waste.
Batteries, circuit boards, and damaged devices may need special handling. Tell Dan about damaged, swollen, leaking, or unusually hot batteries before pickup.
Free local pickup makes it easier to remove outdated devices without leaving them at the curb or storing them indefinitely.
Acceptance depends on the item, size, condition, battery safety, and current recycling options. Contact Dan before setting anything outside or transporting it.
Do not transport, package, or leave out a battery that is swollen, leaking, punctured, smoking, unusually hot, or giving off an odor. Describe the condition when you contact Dan so the safest next step can be discussed.
Recycling a device and protecting the information stored on it are two separate steps. SilverTech Assist does not need your passwords for a basic pickup and does not browse personal files as part of collection. Before pickup, choose the data option that fits the device and the sensitivity of the information.
Save important photos, documents, contacts, tax records, business files, and other information before the device leaves your possession. Once a device is recycled, recovery may no longer be possible.
Sign out of important accounts when possible. Remove SIM cards, SD cards, USB drives, discs, and any other removable storage you want to keep.
For highly sensitive computers, the simplest and safest choice is often to remove the hard drive or SSD and keep it. Dan can help identify or remove the drive if needed.
If the device still works, Dan can discuss backup, reset, secure-erasure, or drive-removal options. These technical services are separate from free pickup and may be billed at the standard service rate.
A software wipe may not be possible on a device that will not power on or has a failed drive. If you require certified destruction, a destruction certificate, or a specific compliance process, state that requirement before pickup so Dan can confirm whether it can be accommodated.
Free pickup is limited to the towns below and must be scheduled in advance. Pickup availability depends on the item list, location, and route scheduling.
Free scheduled pickup in SilverTech Assist's home community.
View service areaFree scheduled pickup for confirmed eligible electronics.
View service areaFree scheduled pickup plus local on-site technology support.
View Cheshire pageFree scheduled pickup plus local on-site technology support.
View North Haven pageFree scheduled pickup plus local on-site technology support.
View Meriden pageCall, text, or use the contact form. Include your town, the type and quantity of electronics, and whether any batteries are damaged.
Dan confirms which items can be accepted and discusses any items requiring a different disposal method.
Back up and erase the device yourself, keep the drive, or request separate technical help before the scheduled pickup.
Choose an available pickup time. Do not leave electronics outside before the appointment unless Dan specifically confirms where and when to place them.
Yes. Pickup of confirmed, eligible household electronics is free in Wallingford, Durham, Cheshire, North Haven, and Meriden. Data backup, drive removal, secure erasure, repair, or other technical labor is separate.
Only when Dan has confirmed the items, date, time, and placement. Do not leave electronics or batteries unattended without an arranged pickup.
No. SilverTech Assist does not browse personal files as part of a basic recycling pickup. A password is not required for collection. Any data service is discussed and authorized separately.
Remove and keep the hard drive or SSD before recycling the rest of the computer. Dan can help identify or remove the storage device as a separate technical service.
Do not assume certified destruction or a certificate is included. Tell Dan before pickup if you have a legal, business, medical, financial, or compliance requirement so he can confirm what can be arranged.
Business-generated electronics are not part of the free household pickup offer. Contact Dan with an inventory, quantities, and data-handling requirements so acceptance, pricing, and recycling arrangements can be confirmed separately.
Include your town, a list or photo of the electronics, the number of items, and any concerns about batteries or stored data. Dan will confirm eligibility before scheduling.